Refund Policy
Last updated: September 2026
Automatic refunds
If an order fails, is canceled before delivery, or cannot be processed by the delivery network, the full charge is returned to your wallet balance and a refund transaction is recorded.
Partial orders
When only part of the ordered quantity is delivered, the undelivered portion is refunded to your balance proportionally.
Not refundable
- Orders placed with an incorrect, private or deleted link.
- Drops that occur after an order has been completed.
- Orders where the target account was changed during delivery.
Wallet balance
Refunds are credited as wallet balance for future orders. Cash-outs of deposited funds are handled case by case through support.